Terms and Conditions

Cancellation Policy

Whilst we are reluctant to charge for any cancelled or ‘no show’ appointments, this is having a detrimental impact on our services to clients who are on the cancellation list and who cannot be accommodated due to lack of notice/no notice being given to cancel.
As a result if you fail to provide 24 hours notice to cancel your appointment there will be a £25 charge. If the £25 charge cannot be paid, one of your treatments may be deducted from your course.

Privacy

The protection of your privacy is important to Skin Health Spa. This statement discloses information practices of Skin Health Spa, including what type of data we may collect and hold, how it is used and with whom the data is shared. It also explains how you can contact us if you have any queries or concerns about your personal information.

This Privacy Statement is applicable to data collected by Skin Health Spa in Europe. In order to help you understand how we will use the data you provide, the following guidelines have been created.

In general, it is possible to access our site without supplying any personal data. But in the cases where personal information is collected it is used primarily to best provide the services you might request and secondly to improve how Skin Health Spa might serve you, by making appropriate use of the information. Further, we may also use this information to send you from time to time information about Skin Health Spa services and updates that we think may be of interest to you. Unless required to do so by law and as set out in this policy, we will not share, sell or distribute any of the information you provide to us without your consent.

Data Storage and Security

The data may be transferred, stored and processed inside or outside the European Union and anywhere in the world but will not be disclosed to anyone outside the Skin Health Spa Group, its associated companies or other companies who provide services of assistance to Skin Health Spa clients. We employ security measures to protect your information from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

This information will be treated in accordance with the Directive 95/46/EC of the European Parliament in accordance with national laws passed pursuant to the Directive.

Your Consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Note that continued use of the service will signify that you agree to any such changes.

Cookies

Skin Health Spa may use 'cookies' which are small amounts of information that we store on your computer. Most internet browsers can be set to notify you when you receive a cookie (allowing you to decide whether or not to accept it) or to reject all cookies. If you elect to reject cookies from this site certain features may not be able to be used by you.

If you have not set your browser to reject them, our system will issue cookies to your computer when you visit this site. Cookies make it easier for you to use the site during future visits by, for example, reducing the amount of data to be entered if you have previously given it to us. They also allow us to monitor website use and to tailor the content of the site for you.

By using this site, you agree to our use of cookies.

Links to Other Websites

Links provided on our site can lead you to access sites outside Skin Health Spa's control. Personal data provided to Skin Health Spa will not be transported to other sites by clicking on the links. Such links are provided because they may be of interest to you or allow you to access complementary products or services provided by third parties.

Skin Health Spa is not responsible for the way these sites use personal data.

Contact

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee to meet our costs in providing you with details of the information we hold about you.