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Useful Information

Our Mission Statement

We aim to be the experts in the treatment, care and wellbeing of skin.

Our Vision

We strive to become the number one choice for skin care in the UK.

Our Values

To provide results through exceptional skin care treatment, education and support.

We like to celebrate the uniqueness of each of our clients and promote individuality.

We want to exceed your in-clinic experience and give you real value for money.

Build deep a lasting relationships with clients, staff and suppliers.

Love what we do and do what we love.



Our Refund and Cancellation Policy

We understand sometimes you will change your mind and that's why we offer a full refund of unused products and skin or laser treatment courses within 14 days of purchase.

Read our full refund and cancellation policy here



Treatment Aftercare 

You will find aftercare sheets for all our treatments available for download here and on the relevant treatment pages. If for any reason you need any further advise post-treatment please do not hesitate to contact your practitioner on 0800 24 25 145. 



Patient Feedback

We believe your feedback is invaluable in helping us be the very best we can be, that is why we send out survey emails as standard to all clients that have visited one of our clinics.

If you have a complaint or would like to pass on feedback about your experience please contact the clinic manager at the location you have visited on 0800 24 25 145 or email [email protected] and we will pass it onto the relevant person.



For business related enquiries please contact our head office on [email protected]

For enquiries relating to recruitment please contact [email protected]